Business Details
30 Years
experience
Your Premier Pool Service Provider in Orange County
Since 1996, Pool Heaven has been a trusted provider of comprehensive pool and spa services in Orange County, California. Our team of IPSSA Water Chemistry Certified professionals combines decades of hands-on experience with state-of-the-art techniques to deliver exceptional results. We hold Ca. State License #796305 and maintain full liability insurance and workers' compensation coverage for client protection. Specializing in residential and commercial pool cleaning, equipment repair, and water chemistry optimization, we serve over 500 satisfied customers across 25+ cities. Our proprietary chemical log system ensures transparent service documentation, while customized water chemistry plans extend pool longevity.With a focus on innovation and customer communication, we've built a reputation for reliable service and technical expertise. Our commitment to quality control includes regular equipment maintenance training and adherence to strict safety protocols. As industry leaders, we share our knowledge through our educational 'Pool School' resource center. Our Huntington Beach headquarters supports service operations from Brea to Newport Coast, maintaining consistent service standards without overextension. Customer feedback drives continuous improvement in our service delivery model.
Services
Pool Cleaning
Pool Repair
Water Chemistry
Equipment Installation
Pool Remodel
Details
- Year established: 1996
Highlights and features
- We have 28 years of specialized experience in pool maintenance and repair.
- Our team includes IPSSA Water Chemistry Certified professionals.
- We provide customized water chemistry plans for optimal pool longevity.
- Our service includes detailed chemical logs with every visit.
- We maintain strict quality control across 25+ service cities.
Associations and certifications
- IPSSA Water Chemistry Certified
What people say
Reliable service
Professional technicians
Sparkling pool results
Affordable pricing
Timely communication
Services
Pool Cleaning
Our comprehensive pool cleaning service includes weekly wall brushing, tile cleaning, vacuuming, and chemical balancing. Technicians maintain detailed chemical logs during each visit to track water quality parameters. We customize maintenance schedules based on pool size, usage patterns, and environmental factors. This essential service prevents algae growth, maintains equipment efficiency, and ensures swimmer safety through proper chemical levels.
Pool Repair
We diagnose and repair all pool equipment including pumps, filters, heaters, and automation systems. Our technicians handle component replacement, leak detection, and system optimization. Specialized services include variable speed pump installations and salt system maintenance. Emergency repair services address urgent issues affecting pool functionality and safety. All repairs use manufacturer-approved parts and follow strict safety protocols.
Water Chemistry
Our IPSSA-certified specialists create customized water chemistry plans for each pool. Services include regular testing, chemical balancing, and mineral content management. We optimize chlorine levels, pH balance, and alkalinity to prevent equipment corrosion and ensure swimmer comfort. The service includes detailed chemical logs and seasonal adjustments to maintain perfect water conditions year-round.
Equipment Installation
We install and upgrade pool equipment including pumps, filters, heaters, and automation systems. Our technicians specialize in energy-efficient variable speed pumps and modern salt water systems. Installation services include system design consultation, component selection, and professional setup. We ensure proper integration with existing pool infrastructure and provide post-installation maintenance guidance.
Pool Remodel
Our remodeling services update pool aesthetics and functionality through tile replacement, surface refinishing, and equipment upgrades. We offer customized design solutions for outdated pools needing modernization. Services include structural repairs, water feature additions, and energy efficiency improvements. The process begins with a consultation to assess renovation goals and budget considerations.
Questions
What areas do you service?
We serve 25+ cities in Orange County including Huntington Beach, Newport Beach, Irvine, and Santa Ana.
Do you offer commercial pool services?
Yes, we provide specialized commercial pool maintenance and repair services for businesses and property managers.
What pool service plans are available?
We offer weekly, bi-weekly, and seasonal hybrid service plans with customized chemical management options.
Are your technicians certified?
All technicians are IPSSA Water Chemistry Certified with specialized training in pool equipment repair.
Do you handle equipment repairs?
Yes, we repair all pool equipment including pumps, filters, heaters, and automation systems.
How do you handle chemical management?
We provide customized water chemistry plans with detailed chemical logs during every service visit.
Reviews (6)
Chad S.
Jul 28, 2021
Report
Signed up for service with Pool heaven about 45 days ago. Kyle came out signed me up came back the next day cleaned the pool and spa. I was really happy. The route tech started coming not having pool service before, I wanted to make sure they came. Checked my video surveillance and came when he said he would. Balanced the chemicals spot brushed some light algae spots skimmed and left. This went on and I kept checking to see the progress.
Week four I had to ask why the tech didn't show after the fourth holiday and also let them know that my spa hadn't been cleaned for some time. Company response, Scheduling issues and the tech was back out the next week. Tech did chemicals and net and gone. After 5 weeks the spa was still dirty and not addressed. If the techs were as thorough and thoughtful as Kyle they would have a good business. I emailed my issues and cancelled service. No response from the company to date. Disappointed.
Week four I had to ask why the tech didn't show after the fourth holiday and also let them know that my spa hadn't been cleaned for some time. Company response, Scheduling issues and the tech was back out the next week. Tech did chemicals and net and gone. After 5 weeks the spa was still dirty and not addressed. If the techs were as thorough and thoughtful as Kyle they would have a good business. I emailed my issues and cancelled service. No response from the company to date. Disappointed.
Marc P.
Jun 16, 2021
Report
We are customers in Westminster and we are completely happy with Pool Heaven's technical and maintenance care services that they provide. Scott is our service technician and he has been the best technician that we have had so far. Scott's attention to detail and excellent work ethic has proven consistent with every weekly visit. It is a pleasure working with Scott and we hope he can either stay as our technician or make sure to train the next technician to perform at the same level of excellence. Thank you Pool Heaven! Marc
Christine C.
Jul 13, 2020
Report
Man I love you guys. You always do a great job. Scotty is our pool guy. There were pieces of fireworks, ashes all kinds of stuff in our pool from the 4th of July and Scotty got it all. They take care of you at Pool Heaven. They have replaced our heater, fixed our jets, cleaned our big filter, they do it all. I have been with them for maybe 5 years now and they have always done a fantastic job. Ryan, Kyle, Adam, Scotty, thanks so much for making it so easy :
Brittany R.
May 19, 2020
Report
This review is written on behalf of my MIL, Cynthia (she doesn't have a yelp account but wanted to give Kyle and his team a great review). She's used their services for the past couple of years and really recommends Kyle and the team for their great work!
Scott R.
Dec 21, 2019
Report
Great and honest service! They came the day after I called and thankfully replaced a small part to completely fix my pool heater. It was a great relief to us because our pool guy said we would need to replace the whole heater. It's refreshing when a company doesn't try to up-sell you when there's an easy fix. Thank you!
G. P.
Oct 31, 2019
Report
We purchased a jacuzzi and unfortunately the company basically dropped it in our backyard and we never received any further support. Chemicals were off, had scaling occur. LOADS OF FUN! Was not easy to get a company to come out for a simple jacuzzi so we used Leslies for water testing for a short time until we were fortunate enough to find Pool Heaven! Wish I had taken before pics of our horrible looking build up inside the jacuzzi, as well as calcium.
Short story, we bothered Kyle a handful of times with uneducated questions pertaining to our water, and he was BEYOND helpful and oh so patient! Today our jacuzzi water is beautiful! Their billing department is also very responsive, which is difficult to find nowadays! If you're looking for a great company that cares, contact Pool Heaven!
Short story, we bothered Kyle a handful of times with uneducated questions pertaining to our water, and he was BEYOND helpful and oh so patient! Today our jacuzzi water is beautiful! Their billing department is also very responsive, which is difficult to find nowadays! If you're looking for a great company that cares, contact Pool Heaven!
