Business Details
Emergency
services
Your Trusted Partner for Custom Pool Solutions in Louisville
At Suntime Pools West, we have dedicated ourselves to excellence in pool construction, renovations, and retail services for over four decades. Our team of more than 50 trained professionals specializes in creating custom outdoor spaces tailored to each client's vision, from initial design to final installation. We pride ourselves on using premium materials like Latham vinyl liners and Jandy water features while maintaining a commitment to customer education through our Pool School program.With two retail locations in Louisville, we offer comprehensive water testing services using BioGuard products and ALEX software for precise chemical analysis. Our reputation for integrity and quality has been built through consistent delivery of energy-efficient solutions, emergency repair services, and seasonal pool maintenance programs that ensure year-round enjoyment for homeowners.
Services
Pool Construction
Renovations
Retail Sales
Water Testing
Safety Covers
Equipment Installation
Pool Openings
Weekly Maintenance
Liner Replacement
Winter Services
Highlights and features
- We have over 40 years of experience in pool construction and renovation services
- Our team includes 50+ trained pool professionals with specialized expertise
- We offer free consultations for custom pool design and budget planning
- Our renovation services include structural upgrades and energy-efficient equipment
- We maintain a 4.9-star rating from verified customer reviews
What people say
Knowledgeable, helpful staff
Prompt emergency assistance
Quality products
Exceptional customer care
Expert renovation work
Services
Pool Construction
We specialize in building custom inground vinyl-liner pools tailored to your backyard space and budget. Our construction process includes site preparation, structural installation, and equipment setup. With options for Latham fiberglass shells and Jandy water features, we create durable, energy-efficient pools that enhance property value and outdoor living.
Pool Renovations
Our renovation services restore aging pools with liner replacements, structural repairs, and equipment upgrades. We modernize existing features while improving energy efficiency and safety standards. From concrete deck replacements to cantilevered coping installations, we transform outdated pools into functional, aesthetically pleasing spaces that meet current homeowner needs.
Water Testing
We provide comprehensive water analysis using BioGuard's ALEX software for precise chemical balancing. Our certified technicians test for pH levels, sanitizer effectiveness, and mineral content to maintain safe swimming conditions. Regular testing prevents equipment damage and ensures optimal water quality throughout the swimming season.
Safety Covers
Our safety cover installations protect pools during off-season months with mesh or solid cover options. We ensure proper tensioning and anchoring for secure winterization. These covers prevent debris accumulation, maintain water cleanliness, and provide child-safe protection while extending pool equipment longevity.
Weekly Maintenance
Our weekly service program includes skimming, vacuuming, chemical balancing, and equipment inspections. Technicians monitor water clarity, sanitize levels, and filtration efficiency to maintain optimal pool conditions. This proactive maintenance prevents costly repairs while ensuring consistent water quality for homeowner enjoyment.
People
George Hoge
Founder
Founded Suntime Pools West after identifying local demand for quality pool services. Built a 40-year reputation through expert craftsmanship and customer relationships. Established company's commitment to integrity and excellence in pool construction.
Questions
How often should I replace my pool's sand filter?
Replace sand every 3 years for chlorine/salt pools, annually for Baquacil pools to maintain filtration effectiveness.
Do you service aboveground pools?
We focus on inground pools but provide water chemistry guidance and recommend local aboveground specialists.
What's included in weekly pool maintenance?
Weekly service includes skimming, vacuuming, chemical balancing, and equipment inspections for optimal pool condition.
How do I winterize my pool?
Our winter service includes water balancing, equipment winterization, and safety cover installation for seasonal protection.
Can you test pool water for free?
Yes, we offer complimentary water testing with certified technicians at both Louisville retail locations.
Reviews (6)
Jennifer Rice
Oct 18, 2020
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Amazing customer service! Everyone is great. Brian is very knowledgeable on the pools and products. I was four days into an above ground pool install, with a pool kit that I bought online (from a different company). The pump was missing parts. Brian and Suntime saved the day! We were able to find parts at Suntime and make it work. I cannot thank you enough!
Cal Balsam
Jun 10, 2019
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We have been with Suntime Pools West for a few years now. They have been OUTSTANDING! Their techs are very pleasant, they are fast when you have an emergency and they are honest. I don't write many reviews like this but due to their customer service, I felt compelled to let everyone else know how excellent they are.
Katie Orcutt
Jun 10, 2019
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Wow! The staff here is amazing! Susan always helped coordinate with me to what best fit my needs. She would also call to make sure everything was completed. I dont know their names but everyone that installed the liner, pump amd filter was very courteous and polite. One guy even asked if it was ok to cut through the house! The techs that came out would also remember any commemts I made. I had asked if they could remove an old heater.
They have made reasonable promised and delivered on all of them. Susan even did a follow up phone call with me pertaining the removal of the heater. Everyone there is very responsive to any type of communication that you need. They also provided excellent recommendations for an electrician. I will continue to use Suntime West for all of my pool needs!
They have made reasonable promised and delivered on all of them. Susan even did a follow up phone call with me pertaining the removal of the heater. Everyone there is very responsive to any type of communication that you need. They also provided excellent recommendations for an electrician. I will continue to use Suntime West for all of my pool needs!
Brian DaSilva
Apr 18, 2019
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Awesome service. They built our pool several years ago and we had absolutely no complaints or issues during the construction process which is unheard of.
Ken Kalmey
Mar 26, 2019
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Our son uses their pool service and we use their Green Egg services. Small company BIG on customer service!
William Byrley
Nov 15, 2017
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Suntime Pool West provides outstanding service in all aspects of pool ownership. Their knowledgeable, friendly employees provide all the information needed to make pool ownership a pleasure.
