Spa World

This guy is so honest and helpful. If looking for a hot tub, I highly recommend stopping in.

If you need spa parts or need any info This is place to go. Many years of knowledge on spas. They are the best.

Once again, Kurt and his team did an excellent job! The move went smoothly and our hot tub was up and running in no time at all!

Curt has been in the business for 30 years, and it shows. If you need a part, call him. If you need a tub, call him! Every other place in town asks the wrong questions (I know, I've called them). Curt knows exactly what questions to ask to get you exactly what you want/need!

Bought our green mountain grill here. They have a great supply of grill accessories and pellets. Always recommend them to others!

Great service. I had been dealing with another company to get my tub repaired but that process was taking forever and did not inspire confidence. Called Spa Word and has the problem re-diagnosed and fixed within a few weeks, and only that long because we had to order a part. Communication and professionalism were excellent.

Over the past three days we shopped eight spa stores on 287. Just because you don't buy from someone doesn't mean they did anything wrong, and so it is with Spa World. We had a nice, no-pressure shopping experience, and the guy showed us some options we hadn't previously thought of for strapping down our tub's cover.

These guys are the best. They fixed my tub for a reasonable price and back their service.

Huge fan of Kurt, Shane and everyone at Spa World. They are a trusty lot and they run a solid business.

This company is a sham. Do NOT under any circumstances relay on the co-owner Shane to be off his phone long enough to make eye contact or reliably give you his real last name. He has fake business cards, texts and plans hotel bookings while driving, is nothing of a supervisor and will spend less then 5 minutes cleaning your hot tub with NO regard to the amount your spending for the service.

This is the individual the Owner Kurt has decided to share his business with. Absolute shame. Oh and they pay their employees with post dated checks, more then 5 days after the supposed pay date. What a joke of a company! It's illegal and will be reported to the appropriate authorities!

Kurt is fantastic. We searched for weeks to find a new circuit board for our hot tub and Kurt had one- he even needed it for himself but instead gave it to us, knowing our hot tub pumps would eventually fail if we didn't get a board in time. We drove up to Fort Collins and he was there to help; he explained everything to my husband and even called him back a few days later to help walk us through a configuration question. Hands down best customer service we've received and FAR better pricing than the chain spa locations we used to frequent. Will definitely be returning. Thanks for all the help!

This is the first review I've ever written and I'm writing this because hot tub stores usually are hard to get an authentic/ honest experience EXCEPT for Spa World--- Kurt is honest, helpful and a businessman who truly puts customers first! Plus, the two tubs I've purchased from him have Never given me a problem. Spa World gets my highest recommendation because of the workers/products-- the best hot tub business in Colo is Spa World!

I had a custom spa project which required insight in parts. Kurt was incredibly helpful in having the right parts and equipment needed. Additionally, he called back with ideas on how to wire and set the system up properly. Thank you so much and will keep in folks in mind for future projects!

Wow! Kurt at Spa World did a great job helping us select and install a spa for our backyard. He went above and beyond to give the destination a first-hand look, set up a stellar electrician and make sure every stage of the installation was as planned and on time. The entire process was without stress or pressure and absolutely accommodating of our needs as customers. I am very confident we made a great choice working with Spa World in Fort Collins!

Kurt and Dewey are always amazing and the most knowledgeable dealership in town by far. Every interaction with them has been helpful and honest. I truly enjoy the spa I purchased and always get my BBQ accessories and products there as well.

Purchased our hot tub about 4 years ago. Really appreciate how attentive to detail all their people are. Always willing to answer questions and the few issues we have had with our tub, they've been extremely responsive and repaired the issue very quickly. Great customer service! Highly recommend them if you're in the market for a hot tub.

I have purchased 2 hot tubs from Spa World over last 3 years and would highly recommend them! The owner, Kurt and staff are very knowledgeable, honest, and fair. The last used tub I recently purchased, encountered a small problem and their repair service was at my front door and fixed it within 3 hours of calling them. All positive experiences and above 5 star! Wish more businesses operated like this.

I go to Spa World often to stock up my Green Mountain Grill. Every time I walk in I'm greeted and given excellent service. I have many other options closer to my home, but I'll drive the extra mile for the great products and services I get at Spa World.

I wasn't impressed when I went it to ask about filtration systems. I spoke to the owner and nobody else was in the store. He said he didn't want to get into a discussion about that and pretty much defeated my reason for going to talk to a professional. I then went to another store in town and they were very nice and helpful so they gained my business for life instead of this store.

Having been a patron of another spa store for years and being very VERY unimpressed with their customer service, Spa World has been more than a breath of fresh air. These folks remember what customer service is! We've worked with Shane, Kurt and Keith and each of them have been truly great folks to work with. We own a very old swim spa and were in need of a new cover due to a bad storm - not only did they not balk at having to come out to measure it - they suggested it so we would get a real custom fit cover.

It fits perfectly and they were very creative in how to anchor it because of the unique "decking" around the pool. Additionally, they hauled away our old covers for free and they were BIG! No additional charge at all. When they were here installing the cover, they saw that we had a pretty major foaming problem and Shane told us about a newer technology that uses silver (?).

When I called to find out more about it, Kurt took an amazing amount of time with me to describe how it works and how to have the most success with it. And, finally, when they could have made a lot of money off of us for a repair, instead they told us that it wasn't a specialty of theirs (we have a very old gas heater) and referred us instead to someone who ultimately put us in touch with someone who could fix our outdated heater. Just can't say enough good things about these guys. If you're in the market for a new spa or just pool or spa products, give these guys a chance!

I was looking around for a fire pit for my husband for Father's Day and with several places to choose from, I decided on Spa World. I am so pleased I did. Spa World offered incredible customer service as well as no charge for delivery and setup. Kurt even followed up post delivery to make sure everything went well for the surprise. Thank you for the A+ service from my initial inquiry phone call all the way through after delivery.