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Pool & Spa Doctors Send us a message, or call us for a quote. Use our contact form to tell us more about your project, and we will connect you with the services to fit your needs. From swimming pools to stand alone spas let us help make sure it's running efficiently!
Reviews (20)
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Paul D.
Sep 22, 2021
Terrible. Took me over a month to schedule which was ridiculous in the first place, and never got a call back, so had to text. Finally get him out, which was via a homewarranty claim, and the guy (tony) was in an out and looked at it for 2 minutes saying everything was fine it was fine before I could even show him the problem that my pool guy took a video of. Wouldn't wait for me to even show him, kept saying "I have to go it's a warranty claim" over and over, and then just walked out.

It literally was max 10 mins of time. Probably mentioned it's a warranty claim, I can't show you that, 5 times in the 10 minutes. I had a pool leak which isn't covered which wasn't even what my claim was about but screwed up piping that was leaking prior, and he wouldn't even take the time to let me show him the issue. So ridiculous and unprofessional to not even wait for me to pull up the video took to explain the issue and extemely rude after I waited for a month and stayed home from the office all day to meet him. Do not use them, ever.
Julie T.
Sep 13, 2021
I am not someone that usually writes a review, but I couldn't NOT write one for Tony! Similar to a previous review by MV on 5/8/21, I have an older stand-alone hot-tub whose pump died. No one makes this particular pump any longer, but Tony found one that would work, re-worked the PVC to accommodate it, and after a couple visits, it is working like a charm. e really went above and beyond to get it working for us, communicated every step of the way, and he was just someone you immediately liked and trusted.

Not only did he do a great job, he did it with a smile and a friendly demeanor - he is simply an excellent human. Don't hesitate to contact him - if he can make it work, he will. Thank you, Tony - I truly appreciate all you did.
M. V.
May 08, 2021
Tony is a true professional. He communicates well. Usually doesn't need you to be home to do his repairs or maintenance. In my case, I had an older spa that required hard to find parts, which Tony hunted down and completed the job. He is clear and fair about pricing with no surprises or padded labor costs. Good service at a good value. I cannot recommend him more highly.
Monica S.
May 06, 2021
Excellent customer service! Quick response, courteous knowledgeable techs, and reasonable pricing.
Alyce J.
May 06, 2021
You have found the best spa service company in the Bay Area. Tony is an awesome guy to work with. He responds and communicates throughout the job until the issue is resolved. Tony was on top of things from start to finish. Tony kept his word. He went above and beyond to provide 100% job satisfaction. Thank you so much Tony. We will only hire Pool snd Spa Doctors for any future needs.
Rene F.
Apr 14, 2021
Worst experience. Does not return calls promptly. Fails to answer simple clarification questions like what is the difference between a pool sweep motor and a pool sweep booster pump. Would not recommend.
Eric H.
Jan 11, 2021
Solid group of folks, professional and informative always explaining in detail the work required. They are solid in the industry and lead it
Joe B.
Jan 08, 2021
Tony is the consummate professional. He came to our house quickly diagnosed the problem and fixed the problems that the other pool repairmen left. Great customer service and very competent can not be more highly recommended
Bob M.
Jun 04, 2020
We had a great visit this morning from Tony (V.P. of Operations) for Pool & Spa Doctors, Inc. It was time for the annual tuneup for our Bull Frog aboveground spa. Tony arrived promptly at the agreed upon time, thoroughly checked each component of the electrical system, timers, and the water condition. Tony also provided valuable tips on avoiding any future issues that could arise prior to the next annual inspection. We will always recommend Pool & Spa Doctors for their honesty and professionalism!
Mark M.
Jan 21, 2019
I had been using them for weekly service and repairs as necessary for a long time. Started to notice near the end of the year that the pool was not as clean. I checked their visit cards and the baskets and found the one with no notice of visit and the other full. First time I called they came right out. Then in December, it happened 2 weeks in a row.

I sent them an email. Was issued one week credit. When I asked about the second week.they said they couldn't service my pool anymore and please pay for the weeks they did show up. This was not the first accounting/service issue. I recommend that you make sure you are getting what you pay for. When they did service the pool, it was all done to my satisfaction.
M. W.
Oct 06, 2018
I have been using Pool and Spa Doctors for the past 10 years, since when they started their business. I have a weekly pool service. The guy cleans the pool surface, add chemicals, make sure our polaris works, checks the water level, and if there are any issues, they let me know promptly. When I have issues, I either call and leave a voicemail, send emails, or texts them and they respond within the same day or in the next day.

It has been stress-free experience for me, and just one thing that I really do not have to worry about. Though I have never really compared the cost, their service seems reasonable. The service includes the cost of the chemicals, and considering that, I find their service to be very competitively priced.
Tim N.
Feb 14, 2018
These guys are awesome. My home warranty sent them and I'm super happy they did. Very knowledgeable and did an outstanding job. I highly recommend Pool and Spa Doctors and will use them again if I have any pool issues
Manuel F.
Oct 21, 2016
My insurance (Fidelity) sends Tony and Mike to take care of my pool whenever there is a problem, and they have always done an outstanding job. The last time they needed to fix my old, one-speed pump because I did not wish to switch to a two-speed, as California now requires. Through no fault of theirs, the supplier took almost a month to send the replacement casing that was needed but, once again, Pool and Spa Doctors did a splendid job. Highly recommended.
Jared A.
Dec 10, 2015
I used them for my pool inspection (upon purchasing the house) and to make some needed repairs. They were prompt and respectful. They even helped teach me how to use the equipment and clean the pool.
Julio R.
Apr 27, 2015
Pool and Spa Doctors fixed all my pool issues. I will be using them for all my pool and spa repairs. I am very pleased with everything they did. Here is a list of what was repaired: spa motor was leaking pool motor was sucking air chlorinator wasn't working check valve housing was cracked and leaking water replaced a big gasket They also returned calls promptly and adjusted their schedule to work with mine.
Russ H.
May 14, 2014
Dont use these guys. They missed their appointment window and then were annoyed when I called them!
Jeff M.
May 01, 2014
Tony ROCKS! I do my own pool maintenance but when I need help with equipment, I call Tony. He is knowledgable, friendly, prompt, reasonably priced and a great problem solver. I couldn't recommend him more.
Lauren S.
Aug 13, 2013
Tony is absolutely the most customer service oriented person I have ever known. We have had him servicing our spa for at least 5 year. Each time I have him come out he fixes the problem, is friendly, efficient and keeps his word. If there was ever a problem he has taken care of it right away. If he weren't the owner of his own business, I'd try to hire him away! He is great and I HIGHLY recommend his service to anyone needing work done on their spa!
Marianne J.
Jan 17, 2012
I have had Tony and Gino taking care of my pool for the past five years and could not be more pleased. I bought a house with a pool and tried to maintain it myself for several months as the water got steadily cloudier and greener. Another pool company, who guaranteed results, was not able to clear up the water. Pool & Spa Doctors was able to clear it up over the course of a few weeks, without draining the pool.

Since then, they have maintained the pool and the water has been crystal clear. P&S has fixed numerous problems that have cropped up over the years, including extending the life of a failing ancillary pump (rather than just reposcing it with a new one), and changing the filters out (for less than half the cost I was quoted by another company). Today, they installed a new heater for the one that had been inoperable for the past couple of years.

They made sure that the controls inside the house interfaced with the pool controls outside the house -- so everything works perfectly. They never pressure me for repairs, always try to salvage or extend the life of equipment before replacing, take care of repairs quickly and personally, and faithfully keep the pool in perfect condition week in and week out. I have and will continue to recommend them to anyone who has a pool. They are the best!
Ivan D.
May 13, 2009
At my old residence, I had weekly pool service with this company to maintain my above ground pool. Excellent job week in and week out. I was new to having a pool and Tony was great and patient with me in explaining the intricacy of running the pool filter and pump. I eventually moved into a new home with an actual in ground pool. Equipment there was different and so once again Tony was able to assist with me with getting familiar with the pool.

He noticed the equipment there was a very old, and suggested to get it eventually get it changed out. Note that there was no pressure or hard sell to get the equipment asap. In fact, it wasnt until a year later when I decided it was time to get the pump and filter changed out. Tony laid out various options for me and explained the pros and cons for each level of equipment.

Long story short, he came out and did an outstanding job in replacing my old equipment with the latest and greatest. I am not affiliated with this business. I am a very satisfied customer and highly recommend this company for any of your pool maintenance/needs.