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David Craft, owner of PoolCraft custom-designed swimming pools, has been in the swimming pool industry for over 26 years. He has personally designed or constructed 1000's of swimming pools in the greater Houston area and in the South Texas region. David's work has been featured in Fort Bend Lifestyles, Sienna Plantation Street of Dreams, and won the Best of Show award in the Bellaire Street of Dreams Home Tour.
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PoolCraft, a company established in 1992, was created to provide you, the customer, with the highest standards available in the design, construction, renovation, and maintenance of swimming pools and custom spas. And in maintaining these standards, our construction consistently meets with all N.S.P.I. (National Spa & Pool Institute) standards.
Reviews (7)
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Bill Marshi
Mar 09, 2022
I contracted Poolcraft to build a simple rectangular pool and things started well at the beginning but midway and latter part of the construction is when things started going bad, excuses upon excuses for not being timely, equipment failures that take forever to fix, pool leak that took at least two and a half months to fix, no training on equipment, almost no communication from owner ( David ), always pushing to be paid before finishing the last phase and in the end, total abandonment, zero communication although some pool equipment still not functioning ( heater ). Stay away from this builder.
Mary Neil
Jan 11, 2022
Excellent company with high quality work. Highly recommend them!
Charles Inwood
Oct 09, 2021
Will tell you whatever he thinks you want to hear. "Crew will be there tomorrow." When he hasn't even called them to schedule. Then when they no show it's "They had to go do a commercial job." When it's time to get paid, "I'll be there in 5 minutes." Get EVERYTHING in writing then double check and stay on him or project will never get done. Only came on-site 5 times after contract was signed, other than to pick up a check.
Oxford Atrium
Jun 15, 2021
Critical: Professionalism, Punctuality, Responsiveness Received several warnings from folks before selecting David Craft to build pool and really should have listened. Wish would have selected different company to build pool. Very difficult to work with. His own subs will tell you he's disorganized and doesn't pay on time. Blames them for his own mistakes. Services: General construction, Design
Tami Young - Certified Lights
Jun 02, 2021
Critical: Professionalism, Punctuality, Responsiveness Buyer Beware! The other negative reviews are accurate! He is a bully. Only came over to get checks during construction. Now taking legal action against him for defective work including drainage, stain in pool and improper installation of travertine pavers. The pool does look good but non-visual problems occurred. Services: General construction, Design
Ruben Ramirez
Jun 26, 2018
Horrible place to do business. Guy won't even let you use an outlet to charge your phone or even have the decency to talk right, without the attitude. The estimates are outrageous as well.
C. H.
Jun 11, 2018
Beware of this company! This complaint was filed with the Better Business Bureau and was closed because the company wouldn't respond. Your complaint has been submitted and assigned the ID 12459333. This Complaint is CLOSED. Closed As: No Response (200) Detail: Company failed to respond to the BBB to resolve or address the complaint issues. Complaint Detail / Problem Complaint Type: Product Issues On December 11, 2016 Craft Pools started construction on a driveway and patio replacement at our home.

The 3rd section nearest the street of the driveway has a crack that extends from one side to the other side of the driveway. I have contacted David Craft-, owner of Craft Pools about replacing this segment. He has said twice he will send someone to check the problem. No one has shown up. I don't feel anyone will show up because of prior experience with him agreeing to send someone for a repair.

The prior experience involved 3 tiles that sank when it rained. We contacted him from January, 2017- March, 2017. My wife finally texted him and asked what product to use from Home Depot. He responded with polymerised sand. She purchased and used the product 3 separate times because the tiles continued to sink and sand collected in the filter with heavy rain.

After Hurricane Harvey, my wife contacted a different pool company we currently use because the tiles continued to sink. They recommended a private repairman. When the repairman arrived, he showed my wife where Pool Craft had done a lousy patch in the skimmer that was causing the problem. He said the repair would be $900. My wife texted David Craft- to see if he would be honorable and pay for this cost.

He never responded. He also had never informed us his workers had cracked the skimmer and patched the crack. When I spoke with him on the phone regarding the driveway, I told him we had paid for the repair of $900. Additionally I reminded him of a cost of $1,000 over the contract price, I had paid him because he misestimated an area of concrete on the side of the garage.

He had been given a copy of the survey of our home and property, plus he measured the area himself. Finally, we included the price of a fence and gate in the final contract for $625. The worker came to us because David Craft- wouldn't pay him. We ended up paying the worker the $625 because he was at our home with his young son. Desired Resolution / Outcome Desired Resolution: Replacement Desired Outcome: I want to Pool Craft to replace the cracked segment in the driveway.

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