We are a full service Swimming Pool Contractor. Licensed in Hawaii since 1994. We can provide repair service for everything we sell for your pool. We also provide pool maintenance service for both Natural Salt Pools and regular tablet pools. The most important part of our service is not just how your pool looks but the health and safety of the water. Pool service, Repairs, Restore, Salt Systems, Tile, Solar for Pools, Stone decks, Concrete work, Pumps, Filters, Automation, ETC. We do it all and we do it right.

Highlights, Specialties & Features

  • Pool Service and Repairs
  • Salt Systems
  • Solar for Pools, Automation
  • Energy Efficient Pumps
  • Artwork

Professional Associations & Certifications

  • Certified Pool Operator

Payment Options

  • MasterCard, VISA

Contact Details

  Website
  Person Curtis M. Ague
  City Kailua, HI
  Zip Code 96734
  Phone Number (808) 255-7665
  Fax 808 356-1656

Business Representative

Curtis M. Ague

Owner

Curtis has been the owner and contractor for this company for 18 years. The company has 5 employees and does the finest of quality work.

Products & Services

Services

Services

Our highly skilled technicians test for six different chemistry parameters every time we service your pool.

We repair: pool decks, cracked pools, pumps, motors, filters, all automated controls, solar panels and controls, tile, etc. If you've got a pool, we can fix it!


Artwork

Artwork

To liven up your pool or to give your pool added individuality, our high quality custom tile artwork may be just what you are looking for. We can produce various kinds of fishes; such as, Butterfly fishes, Tangs, Moorish Idols, Clown fish as well as baby and adult sea turtles, dolphins, crabs, starfish, flowers, and whatever else you might want. You can select the right combination to suit your taste.

  • I would recommend this business

I have used them for a home I manage for the past 2 years. They always go on time, don't need to be supervised and report any issues that they have concerns about. They go once a week and do a great job and send me a report via email that shows my water readings and also send me a photo. I would recommend them to other owners.

They have always been fast on anythings that needs repaired. They are responsive to text and emails.

Value for money
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Overall ratingExcellent

  • I would recommend this business

I called Curtis at Natural Salt Pools and got a response/quote within the hour. Michael the technician followed up a scheduled appointment and repaired the pipes, stopped the leak, got the acid feeder back online and reset the system to run smoothly. Michael was friendly, courteous, professional and explained everything to me so that I could understand what he was repairing. I was so impressed with his work, and with Curtis' prompt reply/quote for service that I've decided to switch my weekly pool service over to Natural Salt Pools.

Value for money
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Overall ratingExcellent

  • I would recommend this business

Our ancient pool pump failed. I called Curtis and he guided our pump selection and worked with our home warranty plan. Michael came out and installed it after it arrived. Service was prompt, courteous and efficient.

What really impressed me was months later, while we were selling the same house, the buyers' home inspector remarked that a ground wire was required. After speaking with Curtis, he let me know that the ground wire was internal and as such the inspector likely missed it. Although it was redundant and not required, Curtis still scheduled Michael to come out and install an external ground wire. Within 24hrs the ground was taken care of and that inspection item could be checked off!

Value for money
Service & support
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Overall ratingExcellent

  • I would recommend this business

I called with a broken return line leak problem. Water was bubbling up through the grass like a freshwater spring. Curtis was very professional and courteous, and said he would send one of his associates to come by and take a look. (Same Day!) Michael stopped by an hour earlier than was estimated and had it repaired in less than an hour.

Value for money
Service & support
Quality
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Overall ratingExcellent

  • I would recommend this business

I have been using Natural Salt Pools to service my pool ever since I switched my pool to salt 15 years ago. Natural Salt Pools was the first company in Hawaii installing salt systems and is the most knowledgeable and trustworthy and one of a very few licensed contractors. Since then, as well as servicing my pool and keeping my equipment running, I have had NSP build a hot tub, re-tile my pool, and redo my pool deck. Sure there were hiccups but everything that Curtis oversees is top quality, and then some. The tech, Michael, is extremely knowledgeable and quick to respond if you need something repaired. I am very discerning, and it's a relief to know that my pool is something that I don't have to think twice about, I can just enjoy it!

Value for money
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Overall ratingExcellent

  • I would recommend this business

I've been using Natural Salt Pools for year's. There hasn't been a problem that they haven't been able to fix yet! They are reasonably priced, knowledgeable & easy to work with. Curtis and Mike know their stuff!!

Value for money
Service & support
Quality
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Overall ratingExcellent

  • I would recommend this business

I have had Natural Salt Pools do installation, repair, and maintenance work on my pools for many years, and I highly recommend them. The work is top notch and the prices are fair. I have hired them to repair poor work by others in a couple of instances and was very satisfied with that work also.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Good service. Michael and Curtis helped diagnose a problem with a natural gas heater that made a screaming noise when in use. Turned out to be an improper valve among other things. They replaced a worn out spa pump and got my spa back on line. Very knowledgeable, courteous and helpful. Highly recommend.


We love our salt pool and spa. Curtis helped us remodel our older pool and add a spa that looks and functions just as we wished. He is a hands on owner with many years of experience. We now have a grandkid "magnet" that is attractive and functional.


Natural Salt Pools (Curtis, Owner) is the real deal, super knowledgable and customer service oriented. I was referred from a friend and Curtis helped me with tips over the phone to try first. He even said to call him at night when I got home from work to try tips. If tips failed, he said he could get a guy out next day. I would highly recommend and will be using them next time.

Photo Book