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Hill Country Pools & Spas Hill Country Pools & Spas was established in 1972. With nearly 50 years of experience, the Hill Country Pools & Spas team has the knowledge and expertise to provide you with superior customer service. Ken & Debbie Adams created a Pool & Spa business, people in the Hill Country area could rely on, for construction, sales and service. Nearing retirement, Ken made the decision to change the focus of the business away from construction toward hot tub, chemical and equipment sales and installation.

We are active members of the Association of Pool & Spa Professionals, an industry organization dedicated to the growth and development of members' businesses, as well as pool and spa safety.
Services
We look forward to hearing from you and working together to meet your pool and spa needs. We serve the following cities and surrounding areas. If you do not see your city listed, please call us to see if we serve your area. Hill Country Pools & Spas proudly serves areas and locations that other retailers do not, so please call today.
Owning a Hot Spring spa means that you can relax in the knowledge that you bought the best spa made. The maker of Hot Spring spas is the only hot tub manufacturer to have one of its spas named a Best Buy each of the six times Consumers Digest has rated spas. A spa provides the powerful combination of massage and hot water.
For over fifty years and a name; the name that defines a combination of ideas and innovative technologies. The name that defines the experience, social and private, fun and relaxing, that will both completely satisfy you and leave you wanting more. The name that established itself as both inventor and innovator of modern-day hot tubs and whirlpool baths.
Hill Country Pools & Spas takes pride in providing excellent customer satisfaction. We appreciate hearing about your experience with us. Please take a few minutes to browse through our reviews to see what some of our customers have said about their experience with Hill Country Pools & Spas. Very impressed with the service.
Reviews (9)
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Dotti Haley
Jun 13, 2021
BEST place for pool supplies! Love shopping local. They are very knowledgeable, helpful, and polite! I always find what I need and then some! Highly recommend Hill Country Pools & Spas!
Jason Delgado
Dec 17, 2020
The guys at Hill Country Pools did an outstanding job start to finish. If you are in the market for a Spa you need to see the associates at Hill Country Pools. Thanks again!
Ren Wright-Trapino
Dec 10, 2020
The guys are always helpful whenever we need to find a pool part. They also help load heavy items into your car.
Sean Rafferty
May 31, 2020
The staff is very knowledgeable and helpful. They installed a spa on out patio and did a very good job explaining it's maintenance and up keep. I would defiantly recommend them!
Mike Harper
Feb 02, 2020
Kerrville is lucky to have such a great pool supply store! I live in a neighboring town and we should have a pool supply store but don't. The guys working at Hill Country Pools & Spas are a wealth of knowledge in pool chemistry and were happy to help me get my pool looking beautiful. Thanks again!
Sue Martinez
Feb 09, 2019
These people are incredible! Bought our hot tub from them and we have been treated so good. We called and told them that we were having issues after our hard freezing temps. They sent a gentleman who did not quit until he had the problem solved and fixed. They are great!
Danna Champion
Nov 22, 2018
I would like to have given them less. The customer service was less than acceptable. Never going back. The old staff seemed much more knowledgeable. Sorry the store has gone downhill so quickly.
Kathy Bryson
Apr 18, 2018
We were all told that Hill Country Pools and Spas offered an independent five-year warranty on the spa (when the pop and I went to see it, the saleswoman told us of the five-year, no-strings warranty provided by Hill Country). This morning, despite my mentioning to Greg/Craig (the repair person also part owner) during one of his visits in the past month that the five-year warranty was why we bought it from Hill Country rather than from Amazon at half the price, Greg/Craig is now denying everything we heard at our multiple visits to their store prior to purchase - and denying he heard me say to him in last month that their five-year store warranty was the reason we bought from them.

He has been unable to repair it over the past month. It took a week to get him to come to my home after I reported a serious problem. This morning's telephone conversation is the first time he decided it was not under warranty despite my mentioning it to him and another store telephone presence over past month with no billing for service and parts to date.

I was even told it was my electric circuit requiring me to have an electrician come and scratch his head because nothing was wrong with my breaker box or electrical lines. We all (grown daughters and this senior adult couple) heard the saleswoman regarding their five-year warranty on all components and we actively discussed it as the primary reason to buy through the local dealer rather than Amazon with a price less than half the local dealer.

So they do not honor warranties, they are unable to repair items they sell, and I now have a useless fantasy spa in my backyard. We should have bought Amazon and used Amazon's extended warranty. At least I know Amazon will not abandon us the way Hill Country has.
Charmaine Ganson
Dec 20, 2017
The staff is very friendly & helpful. Greg & Raphael really know the spa side. We had bought a spa from them & the price, we couldn't beat. Their service during & after installation was excellent. They were always happy to answer all of our questions since we had never owned a spa before. Would Highly recommend this place.