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Guiton's Pool & Stove Center Welcome to a whole new level of pool care, pool expertise, and pool fun. At Guiton's, our nearly 50 years of local pool construction experience means that you get the right information, the right advice, and the right service every time. Our expert builders can craft you the pool of your dreams, and our expert pool service and maintenance techs can keep it sparkling.

So all you have to do is enjoy your pool. Guiton's Pool Center is your all-in-one pool solution in Northern California. From the design and construction of your pool to the ongoing maintenance or DIY supplies in our store, we've got you covered.
Services
We have a VERY large inventory, and only a small portion of it is on our website. If you are looking for a specific part or product and you don't see it here, chances are high that we DO have it - it's just not on the website yet! Just give us a call at 530-221-6656, and one of our friendly store associates will help you find exactly what you need. If we don't already have it in stock, we can order most items within 1 day to 1 week, depending on the rarity/availability of the part.
6. We'll perform a professional water analysis and recommend the right steps and the right chemicals to get your pool back on track! Don't have time to come to the store? Sign up for our weekly pool service package, and have our professional pool service team test your water?
From drafting to features to quality materials - craft your dream pool with our expert designers. Our pool designers specialize in creating a beautiful outdoor living environment for commercial or residential use. Their specialties include free form pools, commercial pools, spas, vanishing edge design, elaborate rock waterfalls, and custom decking.
In this digital rendering, you can see many of the features that remained a part of the finished pool, including the inset hot tub, fire bowls, and diving board. Detailed designs allow homeowners to see exactly what the finished pool will look like and how it will integrate with their landscaping. This nighttime shot of the finished pool shows the inset hot tub and a swim-up bar with underwater bar stools (in the far corner of the pool). You can see the other side of the swim-up bar in the digital rendering in the previous slide.
Reviews (30)
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Lovebirdy
Jun 26, 2022
Do not get your pool built by Guitons. They used Northwest pools to do our work and after fixing all of their mistakes we are still left with uneven splotchy pebble sheen. It looks awful. Their subs damaged our brand new coping and did a horrible patch job after refusing to take blame when no one else was ever out there. My mom's 20 year old pebble tech looks more even than our brand new job. This is the result after my complaints and the owner personally came out.
Carol A.
Jun 18, 2022
Hubby and I want to give a big shout out to Polo and Autumn at Guiton's service center. We had a beautiful pool put in 20 years ago by another company, unfortunately our calls for help to fix a night time pool light were not returned from the original contractor. After one year of getting no where from original contractor, we contacted Guiton's and explained after a PG&E shut off the night colored lights stopped working.

We were pretty confident it wasn't a physical light issue, but a simple fix for a pool knowledgeable person. We spoke with Autumn, very friendly gal who said they were 10 days out for a visit and they would hope to find the issue. Polo came out, spoke to hubby, a few minutes in, Polo found the problem, a circuit below just for the pool electrical items was tripped.

The honesty and professionalism of Guiton's is wonderful. The visit charge fee to our Red Bluff home was more than fair. We will utilize this company in the future. Honesty and integrity pulls alot of weight these days, thank you again, Autumn and Polo.
Lisa Bertagna
Feb 14, 2022
Guitons is the best for all your swimming pool/hottiub needs. Simply take your sample of water in and they test it for free. Putting you on a simple regimen to keep in your water crystal clear and healthy. The staff are fantastic.
Mr. Mrs. Ogden
Nov 15, 2021
Very Helpful! Ordered the rest of the things we needed and called us as soon and it came it!
Deana-Steve J.
Nov 02, 2021
After dealing with black algae maintenance for a couple years, we decided to replaster our 19 year old pool. To ensure the removal of black algae, we also decided to remove the tile and replace it. When we signed the contract in August, the suggested finish date was October, 2020. When that came and went, we were not immediately alarmed because we did have a scheduled date in November for removal of the tile.

Step 1 occurred, then we heard nothing from the crew supervisor until December. We got the new tile on, and a couple weeks later the old plaster was sandblasted. Finally on January 18, the plastering was done. No Guiton's pool representative approved or checked the finished product. After the pool was filled, we noticed a lot of grey streaks on the sides of the pool ( at least half of it) and mottled grey streaks, patches, and swaths on over half of the pool bottom.

We have met with the Design Specialist and Construction foreman to date and told "we've seen worse" regarding the grey discoloration. Currently we agreed to put off any other steps for repair of this disappointing work for 30 days.ostensibly for the concrete to completely cure. We're not sure how this will turn out, but we are pursuing the matter as far as we need in order to have an expected result.

It's very disappointing because we chose Guiton's ( at a higher price than competitors) since they did our original pool and we were so happy with it. I will be posting regarding the outcome of this situation. October 24, 2021 I stated previously I would post regarding the outcome of our pool situation. Fortunately, Dale Simpson, the owner of Guiton's became involved in this situation and recommended that we address the chemical balance of the pool water in an attempt to address the discoloration.

At the end of summer, he came back and was dissatisfied with the result, so he told us he would work on getting more information on plastering problems and their causes. After six weeks or so, he came back out with one of his supervisors and they drained a bit of the pool to try a procedure to correct the problem. It worked, but was not a cost effective measure to apply to the entire pool. Thus, he decided to redo the plaster.

The decision was made in September and our new pool project was completed in a timely manner with great communication. We are pleased with the result and very happy with the attention the owner gave to his product. Once again, we are happy to recommend this company!
Debby R.
Aug 27, 2021
Neglect on their part. Never checking filter pressure causing pump to stop. Then telling me that the only way to fix this is to drain it. In the midst of a drought instead of filtering it out. They refused to even clean and change the filters. Needless to say I have the pool clearer and on it's way to clean in just two days of filtering, clean the filters, filter some more, clean etc. Whatever happened to good customer service? Why not take responsibility and make it right? I hope the owner reads this and talks to his/her incompetent employees.
Danny C.
Aug 27, 2021
This is Dan Clarke at Churn creek village apartments. I just wanted to say Aaron Summer all the guys and girls that work there are amazing. They beat leslies prices almost 30 percent or more every time they help me with everything. We got our new pump put in the other day the guys stayed helped me set it up cleaned up there mess checked my filters. Did extras and didn't charge me any extra. They are all amazing down there. Dale you are a great boss. Ty again you are all awesome You slaughter Leslies
Rhonda Budnick
Jun 30, 2021
They had filter cartridges and tank o-ring in stock. Very helpful and knowledgeable. Also did no charge pool water analysis while I waited. They aren't the cheapest but they provide quality products and services for one of the biggest home improvement investments we have. Feels good to know there's a reliable resource available locally.
Lisa L.
Jun 24, 2021
Guiton's Pools built our 1st swimming pool in the 90's and we had zero problems with it. It was beautiful, worked perfectly and was the easiest thing in our home to care for. We had Guiton's Pools build our 2nd swimming pool at our new home in 2002. It was more complicated by access problems so they started digging before the house foundation went it.

This pool is also beautiful and easy to care for. I have spoken with many pool owners and some had nightmare stories from using other contractors. Guiton Pools are worth the wait and the price! They do it right the first time, and they stand behind their product. I will use them again, if I ever leave this oasis they've built.
Leilani Parma
May 31, 2021
First I want to say that Brad our pool maintenance worker does an exceptional job.but when it comes to their bookkeeping they leave a lot to be desired. I have lived in my home for a year now and received a bill every month which I always paid.then all of a sudden I get a call from Deanne practically screaming at me because she neglected to send me a bill for 2 months.it caught me off guard because of her mannerism.she is extremely rude!

I apologized and said I certainly did not mean to be late. Then she screams "Well don't you live in Paradise?!" I said no I was burned out of Paradise. Then she rattled off another address to which I haven't lived at since way before the campfire."Well then what's your address then!" Really? So I gave her my address to which I have been living at for a year. Extremely unprofessional Deanne. I am cancelling my service. I do not need to be talked to like that.
Elizabeth McKinney
Apr 05, 2021
I bought chlorine and chlorine holder for my pool. Personell are friendly, knowledgeable and very helpful. Service guy was available and timely and even carried that huge container of chlorine out to my car. I am grateful for such a great pool company in town. They built my pool many years ago. Sincerely
Art
Mar 24, 2021
I am very disappointed on the lack of follow-through and service by Guitons Pools. Guitons was contacted to fix a pool heater at Table Mountain Ranch in Red Bluff. After a year of working on the pool heater and receipt of a bill & payment made for $1,100.00, the heater is still not working. I have placed numerous calls to Neal (worked on heater) and Sean (work scheduler) to either state they are unable to fix the heater and return the money or come back and finish the job, but no one responds. I am very dissatisfied with the service we have received.
Miguel Acosta
Mar 16, 2021
I've called so many times and they never returned my calls, they didn't fix the jets all the way. When someone finally came out, they told me to turn the knobs. They didn't fix anything. They failed to tell me I need to change the filters when I first asked him to make sure it was in good working order. They don't have the filters it needs and finally, they keep sending me a bill and charging interest for the bill I have already payed them for $640. I was in there today in person because no one returns my calls.
Jennifer N.
Jan 28, 2021
Rant- Guitons pool service is terrible. The receptionist owner what ever she is her name is Deanna, She has no interest in customer satisfaction, quality control constructive criticism. I ordered inspections, only part were done so when I called them back out they charged me again my husband ordered pool service 2 twice a month so I am no disturbed, they came to do 4 times a month.

The Inspection was for a home purchase and pool and spa Inspectionis what I requested. Ispoke to them more than once, so since they didn't inspect Spa, After close of escrow I go to use the Spa and it won't hold water and all jets no good. I likely need a new spa, an expense I likely wouldn't have had if somebody paid attention! When trying to rearrange schedules they couldn't accommodate blames gardeners and says she thinks they make a mess on purpose.

I said no reports are to be sent to Realestate agents as I paid and ordered them. I reiterated this twice, they sent them anyway and the list goes on. So when I politely went over this, Deanna had every excuse and then told me there are other companies. Businesses live or die off the quality of their service. I've known Guitons for years so have my friends and family. Thankfully there are new companies that might take their place.

They won't earn your business. Run! They should gladly take recommendations from their customers to ensure they continue to serve well. You should get lip and excuses and the response be that I find another company when I did everything right and Deanna who I believe initially passed the order to Shawn dropped the ball and it got dropped again after that.

The people in the field, Jay and Andrew were nice and did a good job but the office getting their wires crossed and giving their customer lip and excuses IS half of the experience. I don't tolerate rudeness.
Megan Vallotton
Jan 02, 2021
We LOVE Guitons! We've been customers for 3+ years and it's the only place we go for our pool. After the Carr Fire our pool turned black and they got it back to clear in no time! I always take my water in to get tested and everyone is so patient and knowledgeable! Best pool store with the best staff!
Patricia Dougherty
Nov 02, 2020
Guiton's Pools are Phenomenal Pool People, and genuinely good humans. Whatever the question they patiently answer and explain. They refinished our pool, it looks magnificent. When I call, to replace parts, purchase supplies, or have a question they are always available! User friendly and client centered, high quality in workmanship and products:):) Check them out, you will be glad you did
Robert L.
Sep 13, 2020
There service use to be top in our county, they tend to hire employees that really don't care about service. This new guy, must be the bosses relative, he did not care when we had a complaint about the service and continual neglect of our hot tub! After reading all the reviews, seems I not the only customer not satisfied, they need to work on customer service, never think your company is that good, better pay attention!
David E.
Aug 14, 2020
Dissatisfied, we had a guy i think named Tony come out from Guitons, he promised us a plan. It took 3 weeks for a response after numerous attempts and still no plan. All I want is dam pool. Why are all these companies so shaddy and how do they stay in business?
Matthew H.
Jul 24, 2020
Nasty and green to shimmering clean! Guiton's pool cleaning services have been wonderful for our pool with great customer service to boot. The employees who handle the cleaning and maintenance of your pool are great at communicating back and forth answering questions and checking in on the progress of the pool as it returned to clean again. They've worked really hard to help me and I have no doubt that they can help you with your pool and spa needs too.
Willi B.
Jan 16, 2020
We decided to install a pool in our backyard in December 2017. After talking to some local professionals in the Redding area we chose Guiton's. First off let me say from the very beginning that we were impressed because Guiton's staff Genuinely wanted to design our pool the way we wanted, not what was easiest for them. We worked with Mike Heberlein, all I can say is WOW.

This gentleman is the real deal. He explained all the options (more than once) as it was like learning a foreign language. Mike was more than patient through the whole process. I would recommend Guiton's to everyone that wants service AFTER the sale. I waited 2 years to review them so this is a true review, not one right after the honeymoon. Guiton's has stood behind their product, and Mike has continued to be there for us, after the sale. Thank You Guiton's staff for a Truly Fantastic experience, beginning to end!
Dan O.
Jul 14, 2019
We love our new Guiton pool. It was designed by Mike Heberlein and built by a wonderful group of experienced and skilled professionals. It is a thing of beauty both visually and structurally. The folks at Guiton are awesome.
Linda G.
May 12, 2019
My pool was green so I brought in a water sample and it was misdiagnosed as needing a whole gallon of acid which I added. The following day it remained green so I brought in another water sample. This time the test came back as being extremely high in acid and I had to buy 75 pounds of balance pack to counterattack it. The third day the pool remained green so I went to Leslie's and the test still showed high acid so they finally gave me the correct products to clear it. All totaled the mistake ended costing around $400 unnecessarily so I would not recommend Guitons at all!
Debbie L.
Mar 04, 2019
Signed a contract to restore my cool decking around my pool and put sundeck coating on my new concrete. They charged us for grinding down the existing cool deck but changed their minds and just coated over the top. Only gave us a credit for a very small amount even after a big fight. Would never use Guiton's again and PLEASE, NEVER USE SUN DECK.

It is terrible! It is slick and stains so bad it looks years old already. We are paying another company to redo our concrete after paying 16,000 to Guiton's 9 months ago. Buyer beware!
Marilyn B.
Jan 28, 2019
I had some questions about our pool service and sent an email. I got a response quickly and Guiton sent out the Route Manager, Mike, to address my concerns. I was very impressed with the service Mike has given us today. He listened to my concerns and took care of everything. He put my mind at ease about our pool and ensured that our pump was in good working order. Guiton built our pool in 2009 and we have had excellent service for all those years.
D. C.
Mar 23, 2018
In the fall of 2017 I purchased a Quadra-Fire wood stove from the business. There was an issue with the wood stove when it was operating. Adam and Neal worked with me trying to resolve the issue and was unsuccessful. Ultimately, Guiton's Pool Center ordered a replacement wood stove from the manufacturer and installed it at no cost. The new Quadra-Fire wood stove does not have any issues.
Ike D.
Jan 25, 2018
I was pleasantly surprised by just how fantastic of a pool company Guiton's is. We had them put a pool in for us last summer and Guiton's was professional, communicative and did high quality work throughout the process. We are really happy with our pool and the work Guiton's did. They were a little behind on the schedule, but we understood that they had a few big projects going on at once so were a bit overloaded.

Still they were very good at communicating schedule updates when they occurred. And they did high quality work and put our pool in by the end of summer and its beautiful. We started last spring with Travis who helped us design a pool for our backyard. We went back and forth with Travis tweaking the design until we had it looking good on paper. Travis was helpful, creative and patient throughout this process. Then, that summer, Guiton's began the process of excavating, rebar, gunite, decking, plaster and installing pool equipment.

Each one of these steps is handled by a different crew. It was amazing how each crew was hard working and quality focused. They paid attention to detail by following the drawn plans. They paid attention to quality because it seemed to be part of the company's culture. They were careful not to damage our house or our property and kept the area clean while they worked.

Our pool required all of the access to the backyard be down through a narrow 4 foot gap in the fence next to our house. They had plenty of materials and equipment passing through this area and I always noticed how conscientiously careful they were not to hit our house. They never did hit or damage anything or leave a mess for that matter. Mark on the decking crew was also amazing, always working, paying attention to detail and quality and often coming over by himself to work on this or that. Cindi in the office was our contact point for the schedule status and next steps and she was very good at always letting us know what was going on and answering any questions that we had.

Now our pool is a reality and its beautiful. Our back yard has been transformed into a paradise. To summarize, Guiton's is extremely experienced and are quality focused throughout the organization. if you need a pool designed and installed in the Shasta County area, Guiton's is the best company for that.
Amanda G.
Oct 24, 2016
Very rude company! I was going to use them to service my hot tub and decided to go with a more professional company after being flipped off twice on the road for no apparent reason. Having road rage in a company truck is not smart! So many people get in accidents because of road rage and it's not worth it! Very immature and would not trust someone at my personal residence with that mentality.
Ruth A.
Sep 14, 2016
Whatever you can do to avoid this company and go with another reputable company, do it. The one good thing about them is Eric Nihart who did my pool inspection. Here are the multiple things that went completely wrong. 1. Upon ordering pool service it took two weeks for them to actually begin; between the time I ordered it and them coming out I had to call several times just to get a firm start date.

By the time they came out between 2-3 weeks later, my pool had developed so many issues that weren't there when I requested service. 2. Multiple times I had to check and correct the work of the service technician. 3. I finally got so frustrated with the service that I scheduled a pool instruct. it was like pulling teeth. So frustrating. The answer I got was, "if you have an issue you can always call us out".and pay for it.

The actual pool service was decent. The customer service and ability to work with customers, left a lot to be desired. I finally just couldn't deal with the constant problems and moved on to another way of cleaning my pool. I would highly recommend Eric for a pool inspection; but can't say the same for anything else that Guiton's offers.
Ryan C.
Apr 05, 2016
The following e-mail, sent to info@guitons.com on 3/28, was ignored by Guiton's. Poorly managed company, will never use again. === We recently had one of your techs out to do some repairs on our pool system. The repairs failed within 1 day and your technician came back a third time to fix it. After this, he left a voicemail stating that someone had been in the backyard and "kicked" the unit.

I can assure you that between the time he left the time before and the time he returned, no one had gone in the pool area. We rarely go back to that part of the yard at this time of the year. The more likely explanation is that he didn't do an adequate job and then tried to blame someone else. I'm not sure of your technician's name, but he is shifty-eyed and comes off as untrustworthy.

You may not like hearing this feedback but you should hear it. He does not represent your company professionally. I'm asking for a refund of the third visit which was unnecessary and due to poor workmanship. Please advise.
Elizabeth J.
Jul 24, 2014
Guiton's taught me a valuable lesson this week: when getting services from a storefront business, check to see if THEY are giving you the service or if it is being farmed our to a contractor. In this case, I wanted my pool tile cleaned. Instead of referring me to the contractor, they charged me a premium to simply make the phone call themselves.

Not cool, especially when Guiton's is expensive enough as it is. When I complained and told them I am a long-standing customer who bought my energy-efficient pump from them among other services, Sheri literally put up her arms in a big shrug as if to say, "too bad". Also not cool. They said it was because that way they could "guarantee the work". Well, I can do that myself with the contractor. I guess I'll have to check into Leslie's pools on Cypress or doing things online.