Cove Pools

Great pool company! The installers were professional and extremely helpful for a first time pool owner. The pool was here when we moved in, but was in bad shape. They inspected everything gave us costs and options on what we could do. Never pushed anything on us as far as parts or service. The lead installer Kevin is a wealth of knowledge. John at the office will take all of your calls without getting annoyed at your lack of pool usage. Never made a promise they didn't keep!

Multitude of issues, no resolve with Cove Pools yet. Cove Pools installed a pool this past summer, 2020, and have yet to repair the damage caused by bad installation. Services: General construction, Winterization

Critical: Professionalism, Punctuality, Responsiveness If you like your time wasted this is a good company for you

This store is under new ownership and it shows. The store is clean, sharp and has alot of inventory. If they dont have it, they can order it. The new owner is super knowledgeable and very nice. The Cove pool store is my new store for pool supplies.

Cove Pools was referred to me by a friend. They did a fine job as far as I know with closing my pool but I've called them and emailed them this spring to ask questions and they won't call me back. The customer service is poor.

Was given Cove pools as a reference last summer for some work (From John at Under The Sun Pools who runs a great business and is a outstanding person). we needed done to inground pool bc we had some cement cracked and chipping away in the skimmer box, the owner came out and told me It was a good thing I called bc we caught the problem early and it could be fixed.

He sent 2 guys out to work on it and only a couple weeks after the "fixed" the problem and took our money the problem came right back and rust lines started showing right back where they worked. It looks like they missed the spot that was the problem area. I have called several times and left voicemails with no responses. The one time I did speak to someone last year I was told I would get a call back which never happened.

The work does not appear to have been done correcting or finished and it was a waste of money. I hate leaving bad reviews for local companies but we are very disappointed and I recommend finding someone else for your pool needs.

Bought our pool from Chuck 6 years ago; couldn't be happier. Excellent quality, the best price in the area, excellent installation by Pete and crew. Three days after breaking ground, the kids were in the water, enjoying a hot Michigan summer. Six years later, the pool still looks great and gets lots of use. Chuck and Cove Pools treated us like friends rather than customers. We highly recommend Cove. A++