Clearwater Oasis

Reed and Robert have been helping me with my pool maintenance for years! They are the best! My pool is a hit with the neighbors and there kiddos! And they are sooooo nice as well! Thanks so much Reed and Robert! Mary Huey RN

Met Robert for first time today. Knowledgeable and thorough with many years of experience! Enjoys meeting his customers and answering our questions. Very comfortable with his service!

Clearwater Oasis is very professional and has outstanding customer service. Reid is very intelligent honest and overall a good person. Other companies would not return my call or had a reason for not showing up. He completed the job fast and explained what the problem was. I'm so pleased in his work, I'm going to schedule with him for a pool clean up and sand filter exchange. Thanks Reid!

The team is always responsive and takes care of all our pool and spa needs. Thanks Joe and Reid are great, thanks guys!

Critical: Professionalism, Quality, Responsiveness, Value A total disaster. It took us 2 years of litigation to fix the mess they created. They crushed the liner track on the new pool coping which was left unfinished with tape marks and holes. The spa pad was 2 inches off level and water pours over the edge onto the electric outlet when you get in. Stay far far away.

Horrible service. I went in to put a deposit down for them to paint our pool. I asked for a warrenty on workmanship and the clerk did not have info. So she texted the owner who eventually called back. Quite upset that I would request such a thing, she informed me they had a one year warrenty on workmanship. I asked if I could get that in writing when I gave my deposit.

She then got quite belligerent that I would even asked and suggested I get someone else to do the pool. Then She told me not to drain our pool in a week (that's when they were to arrive). She said she has to re look at the schedule. It wasn't going to be until late August now. It's July 3. So I said ok. Then I receive an email stating that they are not able to fit me in and they can not do the job.

It should make you nervous if a company can not provide you with a warrenty for services. Plus lie to you about their scheduling. I would highly discourage anyone using this business. And being a business owner In the community I understand the power of customer service and reviews to your business. This is not how you provide that to future customers. I will find another company to do our work and another company to refer business to. Definitely not this company.

I've had Clearwater for two years, inherited them from the previous owners. They are nearly always late, rarely call ahead or check in when they arrive. This year, they were a month late in opening our pool and when a broken heater fixture was identified as a problem, it has taken nearly 60 days and the part has still not been ordered. The ENTIRE summer without a heated pool. No notification about delays or updates on status - NOTHING. Customer service is absent. Time to find a better service.

These folks have been taking care of my pool for several years and have always successfully fixed any issues/problems that have come up. This year apparently they had some new hires and one of them came to open my pool. unfortunately It turned from sparkling to green :. Needless to say I was not a happy camper. However I called and Eli came out right away and spent the time necessary to clean it up and get it's sparkle back! It's looking great now. This is what I call great service and is what I've always gotten from Clearwater in the past. thank you!

We endured the worst customer experience of our lives after the purchase of a wood stove from Clearwater Oasis. They damaged our wood floors, hearth, and their reputation. Most disappointing of all was the lack of concern and follow through. They consistently said one thing and then when it came time to act, the execution was most disgraceful. We cannot believe how bad the experience turned out to be, as a result we now share the story frequently with friends and family, it has become a family joke. Care for customers is definitely not a top concerns, to me service is important in a service industry. This business is absolutely a scam!