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Charlottesville Aquatics Pools Spas & Billiards Center Since 1973, Central Virginians like you have worked with Charlottesville Aquatics to design, build and service their swimming pool. The decision to add a pool or spa to your home is an important one. We understand that it takes time to feel comfortable before you make your purchase, and we are here to help you along every step of the way! Licensed and bonded by the Commonwealth of Virginia.

We have served more than 2500 customers over the past 44 years. Charlottesville Aquatics is one of only five pool companies in the State of Virginia that has been in business for 35 years or more.
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We offer full service options for your pool or spa, AND we also offer assistance for the "do-it-yourselfer." It's our pleasure to help you whatever way you choose, to make your pool or spa the place where you want to be.
Reviews (10)
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R. T.
Aug 24, 2021
We've been shopping around for a hot tub - not sure if we'll purchase one here but the saleswoman was patient with us and explained all the options and gave us lots of paperwork to compare different models.
Larry Levine
Aug 19, 2021
Disorganized in finding parts for my swimming pool. Seemed better stocked for soas and billiards. Friendly staff.
Brandy Segura
Feb 22, 2021
I began working with Fred and Christine on a vinyl liner pool installation. We met several times to get the project just right. Without any reason or explanation, they completely dropped my project and have not been responding to any of the emails I've sent over the past 5 months. My husband and I had both the liquid cash money ready ($100K+) and an additional $30K home equity loan to cover the project.

It's extremely disappointing and rude to treat customers this way after so much time and effort was put into this project. It seems to be an common issue now with Cville Aquatics as I've seen these complaints on here and FB. I would not recommend contacting this company for any of your pool or spa needs.
Joey Lambert
Jan 29, 2021
I am really not sure what to say here. I am thoroughly disappointed. I reached out a half a dozen times since July 15, 2020 to this company with hopes to have them install our backyard pool, patio & covered entertainment space. We are committed, financially capable and ready to start this project as soon as we had an approved design. I first spoke with Katharine during my initial request who seemed thrilled about our project and excited for her company to help us.

Unfortunately that is as far as this process ever made it. During the last 7 months the only communication I had was Katharine touching base to see if Fred and Christine had reached out to me, which they had not, followed by reassurances that she would reach out to them again and remind them to contact me. Unfortunately Fred and Christine must not have thought my project was either large enough or they simply didn't need our money to make it through the pandemic. 7 months later I am still waiting for that over-promised call/email!

Its important to note that Fred and Christine are the owners of Charlottesville Aquatics and designers of their products. As a business owner myself, every customer takes top priority and will at minimum receive a call/email letting them know we are not able to handle their project. A simple message indicating such would have been disappointing but certainly better than leaving with no response.

It would be one thing if I was early on in the process but I was ready to sign the contract and all I needed was a plan, price and estimated starting date. Disappointed to say the least!
Craig Humes
Jun 22, 2020
Having pool problems, call these guys, they will hook you up, been dealing with them just about ten years now, No mater how big or small the problem, Jodie in service dept. will be on top of it, Have met just about all of the sever Tech, and they are also a great bunch of guys, Mike and Brain, will not only get the job done, but will explain to you what you need to do to stay on top of your problem, have nothing bad to say about this company. they are the best.
Terry Roof
Apr 10, 2020
We walked in looking at Spas and were greeted by Kelly. We didn't know much about Spa's but Kelly schooled us up. She was very knowledgeable about all their products, she even knew about Foosball tables. Lol. Great place and very friendly and helpful staff. We will definitely visit them again when we are closer to making a decision on what Spa we want to get. Thank you Kelly!
Jess & Luke McMasters
Jan 09, 2019
I inquired twice to this company to get someone to either call me back or get a price quote and never received a call back or email back. Please be aware if you use their contact form you will be automatically signed up for their email marketing spam. That was the only thing I received from them, very poor marketing tactics. I left 3 stars to try to be fair as I do not know how their actual service is but from the experience I received is why I left 3 stars, I feel customer service and the first interaction speaks volume before you can even think about using a service.
Ed Davis
Feb 12, 2017
The Service department at CA is outstanding - very user friendly and interested in customer satisfaction. When responding to service requests they come when promised and take time to explain things. They also are esy to deal with over the telephone; Jody Weedlun is a standout for her friendly, enthusiastic desire to help. She helped me recently in making a filter purchase decision; when I couldn't get through to the retail sales department she kept me on the phone and walked downstairs to get the information I needed.
Mark Horner
Feb 01, 2017
We were thoroughly pleased with the service we received from Charlottesville Aquatics. Both Fred and Christine were extremely knowledgeable, helpful and provided excellent service throughout the process of selection of our spa to installation. Christine was always available by phone and in person if we ever had a question, as new spa owners. I would recommend Charlottesville Aquatics without reservation!
Terri Behrman
Dec 22, 2016
I have been a client of Charlottesville Aquatics for several years now. I have been pleased with every service provided by this company. From installation to chemical and cleaning maintenance to moving and repeated maintenance and upkeep. I have been advised on ways to keep my Caldera in its best shape with cleaning regiments and chemicals. I would recommend this company to any friend, stranger, or loved one. When you commit to Charlottesville Aquatics, they commit to you. So thankful for your service and knowledge.