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Able Pool And Spa Swimming pool construction and supplies, spa stuff, equipment, parts, chemicals, brushes, vacs, nets, toys, d.e., service, pool cleanings, water analysis, good old fashioned advice. We are committed to providing our clients with the highest industry products and professional technical services at affordable prices. We have selected only those products that we believe, through our years of experience, will best serve our customers and their families.
Services
As Soon As Possible Within 3 months 3 to 6 Months 6 to 12 Months12 Months or LongerNot sure yet. Building a home and dependent on that timeline. The Key West is bursting with style, this classical freeform will be the pool of your dreams. Simplicity in form, the perfect design for a relaxing float on a hot summer day and fun in the sun with the kids.
Able Pool & Spa is a family-owned and operated company that has served the communities of Texas and New Mexico since 1985 - that's over 30 years of trusted service! Starting as a small service company in Dallas by Lee and Rowena Marcontel, the company quickly grew to include pool cleaning services and subsequently a retail store.
Fiberglass swimming pools are one of the most rewarding and customizable ways to transform your backyard into the ultimate outdoor sanctuary. Compared to concrete pools, fiberglass pools are the easiest to maintain and have the strongest and most durable material. Fiberglass pools are manufactured from a mold in a factory that is shipped and arrives at your home for installation.
This pool shape is optimal for those wanting natural-like character. Due to the lagoon-style that freeform pools provide, adding naturalistic landscaping throughout your backyard can enhance the overall appearance.
ABLE Pool & Spa specializes in building fiberglass swimming pools with custom pool water features. From a rock waterfall to backyard water slides, we can do it all! For more ideas, or to check out some of our recent work, visit our gallery. No matter what kind of water feature you are looking for, ABLE is here to help turn it into a reality. Give us a call or contact us today to learn about the custom Pool Water Features available and how to get started!
Reviews (21)
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Angela Daughtrey
Mar 20, 2021
Well, where do we begin? We bought a hot tub in July 2020 and everything went pretty well until after the tub was delivered. During and/or after delivery, we noticed two slats that needed replacement - one was broken and another bowed. After many, many, many phone calls and conversations to get the two slats replaced, the owners/operators blamed EVERYTHING on the distributor. REALLY? 7 months to replace two slats?

This is some of the worst customer service we have ever experienced. DO NOT BUY ANYTHING from these people. It will be the best thing you'll ever do for yourself in your entire life.
Javier Gonzalez
Feb 14, 2021
I would not buy a pool from them again. Took them forever to get the pool, then when it was time to install the pool they sent us the rookies to install it. Instead of sand they put this kind of gravel that they did not bring enough for the job. They did not have enough padding for the bottom. Now the gravel is going through the pad and you can feel it when you walk around the pool.

This pool was not cheap. I got the second to the largest splash pool they had. They have moved from where they were, they have not left a forwarding address, they do not answer their phone. Just very disappointed with the service I received.
Daniel Lucero Motorsport World
Oct 31, 2020
I went to get a quote. Extremely unprofessional, they don't have booklets and when I went online and looked at their options and asked about it the lady was very rude with very limiting information. To me it seems they are more interested in you being approved before they talk to you. Also 4 months to install fiberglass pool?! Anywhere else they do it faster.

Once I mentioned that I could get approved by a financing company she immediately said "oh I can move you closer to the top of the list" idk about yall. But if I'm spending so much money I expect better customer service. Look around for others in my opinion
Nicole A.
Sep 08, 2020
DO NOT do business with this place! My pool heater broke back in June, they give my husband and I the run-around every single time we call. It is September andNOBODY has come out to fix it. They left our heater a complete mess said they would come and fix it and still nobody has come! The WORST customer service in the El Paso area.
Jennifer A.
Aug 18, 2020
You can't even get this place to call you back! Been leaving messages and calling for 2 months. Wasn't like I wanted anything for free.
Susan Y.
Jul 15, 2020
Two years later, I don't even live in El Paso or have this pool anymore, but I still remember how bad this place and it's leadership was!
Gerardo Oropeza
Mar 31, 2020
I contacted them because I was interested in a fiberglass pool. I had already began a pool project by having the hole dug by a contractor. During this time I researched, I decided to do a fiberglass pool instead. I mentioned this to them, and they said because I already had the hole they could not help me. I was not trying to save money by already having the hole, and I mentioned that and they refused to quote me. I even mentioned I would have the hole covered again, and they seemed to not understand . I then decided to end call. NEXT!
Patti Aldaz-Carrasco
Mar 19, 2020
Always friendly and willing to work with those of us who have a pool but know very little about maintaining it. thank you!
Renate Garcia
Jan 08, 2020
We purchased a Rainbow playground and spent thousands of dollars. It was beautiful. But this fades because this company does not stand by their warranties and when you call to have someone come and inspect the wood and replace due to weather and age they dont have anyone to do this. They also dont have anyone to keep up with the maintenance of the the equipment.

The bolts need to be tightened as expected. It needs to be sanded and painted with weather proofing stain. They dont have anyone to do this or so they say. It started out well, but though out the time we have this set, we find it is harder and harder to have someone help us maintain it. Note to self and to you the consumer. Save your money and dont purchase this from Able pool and spa they only care about pools and not this equipment nor their customers!
Andy Castro
Jun 01, 2019
Although we are happy with our pool, now. I am still utterly disappointed with the service I received from Able Pools and Spa. Multiple times I was given appointment times for installation and each time the installer was either late or did not show. The sales rep definitely overpromised on their capability and the process of our pool installation. I would not recommend anyone purchase from Able pools.
Frances H.
May 28, 2019
If I could give it no stars I would. Horrible customer service. Dont go ther
Steve & Brittany Furse
May 11, 2019
Just finished installing our pool! It looks beautiful and everything works as it should. We've never owned a pool and these guys have been so helpful. Thank you Mark, Bob, Nick, Raul, Steve, and everyone else who has worked with us. We LOVE our new pool!
Steve Furse
Feb 28, 2019
Just finished installing our pool! It looks beautiful and everything works as it should. We've never owned a pool and these guys have been so helpful. Thank you Mark, Bob, Nick, Raul, Steve, and everyone else who has worked with us. We LOVE our new pool!
Lynn Green
Feb 03, 2019
The pool is great quality and the associates are kind and knowledgeable BUT. there are ZERO instructions on how to build the ladder, how to build the sand filter and how to install the light. These were very frustrating to build. We do appreciate that the sales associates are extremely helpful and answer all our questions but without instructions this made it difficult.
Fred Froemel
Jan 10, 2019
came out and looked at my spa, did some minor work and told me the problem. gave me several solutions all for the quote given over the phone. no hidden charges. although i didn't get the news i wanted i got the news i needed - will use again
N. J.
Oct 08, 2018
We are happy that we have a pool here in hot El Paso to ease our minds of not being near a beach. However, I wish there was another installer in the area. The customer service started to be great (wheel us in for sale), to being disrespected (already baited in), to repairing customer relationship (damage control), then back to lack of communication (poor customer service). Highly disappointed. I could go on and on; however, I believe we have waisted enough energy.
Peter Smith
Feb 06, 2018
Rowena (not sure if correct spelling) the owner is very nice and caring towards her customers. I feel like inviting her over for Thanksgiving dinner or other family events. She introduced me to her very knowledgeable staff. The staff to name a few Sara and Mark are extremely professional and knowledgeable about products and service towards spas. I have had nothing but trouble getting my water balanced on my spa (New owner).

They have guided me to spa bliss, now my spa is my Zen place thanks to them. I unfortunately did not purchase my spa @ablepoolandspas. I purchased it at a competitor of them. I wish I could turn back time because the Las Cruces Pool company sold me the spa. They have not been very helpful with my issues with water. The spa was not cheap, you would think they would be as helpful as Able Pool and Spas. Thanks for listening and helping me. A very grateful lifelong customer
Robert Wilson
May 03, 2017
Purchasing a hot tub is a big financial decision and after months of research we finally decided on Able (believe me, we looked at many brands and spa stores). We took several visits to the store and each time Mark was patient and helped answer all our many questions. The set-up crew was great. Thank you Able Spas!
Damaris Mateo
Great service! Staff is always extremely helpful and answers all of my (many) questions.
Jennifer Ceniceros
We have always owned an inground spa never again! Going to Able Pool & Spa I realized how therapeutic above am ground spa can be! Excellent customer service tailored to our needs highly recommended
Akis Palma
We never had a pool prior so it took us almost 2 years to finally get our pool under control. Now we only have to do minimal weekly maintenance. Able pool & Spa has always given us tips on how to stay on top of our pool. One important step is taking water samples. This service is free and it tells you what is going on with your pool and if your chemicals are where it should be for a safe pool. We are a military family and get a discount as well. Thank you Able pool & Spa from a life-long customer.